Note that you have a limited number of text messages per location per month. The message will be sent to every customer in the customer groups listed under the Groups field. If left blank, the text message will be sent to all of your customers.

If you want to send this message to more than one segment of your customer-base, you can add more customer groups in the Groups field.Enter up to 300 characters into the Message field.To send a text message to all members of a group, click the button. Select the desired customer from the suggested options.Ĭlick Close to close this interface.Lightspeed Loyalty will suggest possible matches. Enter a name, email address or phone number in the Add Customer field.You can also add existing customers to this group. To remove a customer from this group, click the button. You can search this list by typing all or part of a name or email address in the text box in the upper right. Temporarily disable or reenable the group.Ĭlicking Manage Customers will bring up a list of all customers currently in this group. Send an email to all customers who are in this group. Send a text message (SMS) to all customers who are in this group. Customers can be added to or removed from the group through this interface. In addition to viewing and adding groups, you can interact with existing groups in the following ways:Ĭlick to view a list of the customers that are in this group. Optionally, enter a Description of the group.Use the My Groups tab to view your existing groups, add new ones, view which customers belong to a group, add new customers to a group, or focus your marketing on a specific group by sending mass emails or texts.Įach group will be listed with its name, how many customers belong to that group, and the group's description (if it has one).

To get started, navigate to Groups > Manage Groups. It's a great way to target promotional offers to specific demographics or provide special discounts to students or seniors. Just as Lightspeed enables you to assign your customers different customer types (students, VIPs, etc), Lightspeed Loyalty allows you to divide your customers into customer Groups.

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